Terms and Conditions
About these terms
These terms apply when you use the Aiyige app or website to view products, request quotations and place orders with Aiyige Hardware & Construction. By creating an account you agree to them and to our Privacy Policy.
Your account
Give your real name, a working email address and a mobile number we can reach. Keep your password private; you are responsible for orders placed with your account.
We may suspend an account that is used for fraud, false orders or abuse.
Quotations
Quotation is prepared before order confirmation. Delivery is arranged through the customer's selected courier.
Your quotation shows the price for each item and the total. Prices and stock can change until you place the order; the order uses the prices on the quotation you confirm.
Orders and payment
You can pay by GCash or cash.
GCash: pay the full amount in the app after placing the order. We start preparing your order once payment is recorded.
Cash: pay a downpayment of 50% of the order total by GCash in the app before we prepare your order, then pay the remaining balance in cash when the order is delivered.
We email a receipt for each payment, including the downpayment, and a final receipt once the order is fully paid.
Delivery
You choose J&T or Lalamove and book the courier yourself; we prepare the order and hand it over to the courier you booked.
Make sure your delivery address, map pin, recipient name and mobile number are correct. We are not responsible for delays or failed deliveries caused by wrong details.
Product images and AR previews
Photos, 3D models and AR previews help you picture a panel in your space. Actual colours, textures and sizes can differ slightly from what you see on your screen. Measure your space before ordering.
Changes, cancellations and returns
To change or cancel an order, contact us at our store as soon as possible, before the order is handed to the courier. Returns and refunds follow the Consumer Act of the Philippines (Republic Act No. 7394).
Using the app
Do not misuse the app, try to access other people's accounts or data, or interfere with how it works.
Governing law
These terms are governed by the laws of the Republic of the Philippines.
Changes to these terms
These terms took effect on November 13, 2026. If we change them, we will show the new version in the app and on our website, with its new date.