Privacy Policy
Who we are
Aiyige Hardware & Construction ("we", "us") runs the Aiyige app and the Aiyige ordering system. We decide how your personal information is used and we are responsible for it under the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines.
What we collect
Account details: your name, email address and password. Your password is handled by our sign-in provider and is stored only in scrambled (hashed) form; our staff cannot see it.
Profile and delivery details: your mobile number, delivery address, the map pin you place for that address, the name of the person receiving the delivery, and a profile photo if you add one.
Orders: the panels in your quotations and orders, prices, the courier you choose, your payment method, payment status, payment references and receipts.
Activity records: when you register, verify your email, request a quotation, place an order, pay, or change your profile, we record the time and what was done, for security and to resolve disputes.
We do not collect your contacts, messages, call logs or browsing history.
Camera, photos and location
Camera: the AR views use your camera to show panels in your room. The camera picture is processed on your phone and is not recorded or sent to us.
Photos: in "Photo of your wall", the photo you take or choose stays on your phone; it is not uploaded. A profile photo is uploaded only when you choose to set one.
Location: only when you tap "My location" or open the delivery-address map, your phone's location is used to place the pin. We keep only the pin you confirm, as part of your delivery address.
How we use your information
To create and secure your account, including sending you a verification code by email.
To prepare quotations, process orders and payments, and prepare your panels for the courier you choose.
To email you about your order: confirmation when you order, receipts when you pay, and updates when your order, payment or delivery status changes.
To answer your questions, keep our records accurate, prevent misuse, and meet our legal and tax obligations.
We do not sell your personal information and we do not use it for advertising.
Who we share it with
Our staff, according to their role (for example, sales staff see orders; inventory staff see products only).
Service providers that run the system for us, only for that purpose: Supabase (accounts, database and file storage), Vercel (runs our server), and Resend (sends our emails).
Map services, when you use the address map: OpenStreetMap shows the map, OpenStreetMap's Nominatim names the place at your pin, and Komoot's Photon searches addresses you type. They receive the map position or the search text, not your name or account.
AR: the markerless AR engine (8th Wall by Niantic Spatial) runs on your phone. If you choose Google AR, Google's app opens the panel's 3D model; no personal information is sent with it.
Courier booking is done by you; we do not send your details to couriers.
Authorities, when the law requires it.
How long we keep it
Account and profile details are kept while your account is open. Quotations, orders, payments and receipts are kept as long as Philippine tax and accounting rules require, even if you close your account. Activity records are kept for security reviews.
Your rights
Under the Data Privacy Act you have the right to be informed, to access your information, to correct it, to object to its processing, to have it erased or blocked, to receive a copy (data portability), and to claim damages.
You can see and edit your name, phone, delivery address and photo in the app under Account. For a copy of your information, deletion of your account, or any other request, contact us at our store.
If you believe your information was mishandled, you may also complain to the National Privacy Commission (www.privacy.gov.ph).
How we protect it
All connections use encryption (HTTPS). Our business records are kept in private storage that only our server can read, staff access depends on their role, and staff actions are logged.
Children
The app is for adults buying construction and hardware supplies. Please do not register if you are under 18.
Changes to this policy
This policy took effect on November 13, 2026. If we change it, we will show the new version in the app and on our website, with its new date.